





Fans of decelerations, stop clusters, and long headways radiating from a junction tell their own story. Compare flow balance by direction, fetch task mix, and parking behaviors near corners. Small nips—mirror placement, stop lines, turning pockets, or micro one-way rules—often deflate congestion without touching racks or shifting inventory.
Hard braking, abrupt swerves, horn bursts, and proximity alarms cluster where attention is already overloaded. Map these signals alongside congestion to prioritize fixes with safety upside. Encourage anonymous reporting and quick video snippets, then reconcile stories with data, building trust that visuals support people, not punish inevitable human moments.
Multiple forklifts arriving to a single staging slot behave like a tiny queueing system. Track arrival variance, service time distribution, and blocking probabilities to locate under-served docks. Sometimes a modest buffer, visible countdown, or additional pallet jack shifts the curve enough to unlock smoother movement for the entire wave.